Terms and Conditions

0. Definitions

• "TeachEdge.ai", "we", "us", "our" – Teach Edge Software Ltd (company no. 7587059, England & Wales).
• "Service" – the TeachEdge.ai website, web-app and any associated APIs, widgets or plug-ins.
• "User" / "you" – any individual or organisation that creates an account or otherwise uses the Service.
• "Submitted Content" – any text, files, prompts, questions, answers or other material you upload, input, paste or transmit to the Service.
• "Service Credits" – units that meter usage (e.g. 5000 AI model tokens per credit).

1. About TeachEdge.ai & contact

2. Acceptance of, and changes to, these Terms

3. Accounts & security

• Provide accurate information when registering.
• Keep passwords confidential; you are liable for all activity under your login.
• No account sharing. We may suspend shared or compromised accounts without refund.
• Notify us immediately of any unauthorised use.

4. Subscriptions, fees & fair-use

• Free trial – one per school (2 weeks, 100 credits, subject to change).
• Paid plans – rolling monthly unless stated otherwise. Prices exclude VAT unless we say differently.
• Cancellation – via account settings at any time; refunds are not given for part months.
• Credits – expire at the end of each billing month (unless a different expiry is shown for bulk packs).
• Fair-use – we may throttle, suspend or terminate accounts exhibiting automated, excessive or non-educational usage.

5. User conduct & responsibilities

You agree to use the Service lawfully and not to:

• Upload content that is unlawful, defamatory, obscene, infringing, harmful or malicious.
• Upload any examination-board material (including past papers, mark schemes, specimen questions or assessment guidance) unless:
  • the material is in the public domain; or
  • you hold a written licence permitting third-party hosting.
• Upload content for which you lack the necessary rights.
• Impersonate others, transmit viruses, or attempt to probe or bypass security.
• Include personally-identifiable information in Submitted Content; anonymise student data first.

TeachEdge.ai reserves the right—but undertakes no obligation—to monitor, edit, refuse or remove any Submitted Content in its sole discretion.

5A. Copyright complaints (notice-and-takedown)

If you believe material on the Service infringes your copyright, email copyright@teachedge.ai with:

• your contact details;
• a description and location (URL or screen-shot) of the material;
• a good-faith statement that you are the right-sholder or authorised agent.

We will expeditiously disable or remove the material and notify the uploader. Repeat infringers' accounts may be terminated. (Regulation 19, Electronic Commerce (EC Directive) Regulations 2002)

6. AI accuracy & limitations

Feedback and marking are AI-generated. While we strive for usefulness, we make no warranty as to accuracy, completeness or suitability. You use AI output at your own risk; it is a teaching aid, not an authoritative assessment.

7. Licence you grant to TeachEdge.ai

You grant us a world-wide, royalty-free, non-exclusive, revocable licence to access and use anonymised samples of your Submitted Content solely for:

• monitoring, debugging and quality control;
• improving the safety and performance of the Service.

We will not use this data to train third-party generative AI models. Anonymised samples are retained only as long as necessary and then deleted.

8. Intellectual-property ownership

• The Service, its software, underlying AI prompts and branding are the exclusive property of TeachEdge.ai and its licensors.
• We claim no ownership of your original Submitted Content or of materials you create from AI feedback.
• TeachEdge.ai is not endorsed by, affiliated with, or licensed by any examination board. Board names are used for identification only.

9. Termination & service changes

• We may suspend or terminate your account immediately if you breach these Terms.
• We may discontinue or materially alter the Service with at least 3 months' notice, unless immediate action is required for legal or security reasons.
• Accounts inactive for 12 months may be closed.
• Clauses 7, 8, 10, 11, 12 and this clause survive termination.

10. Limitation of liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, consequential or punitive loss, or loss of data, profits or goodwill.
• Our aggregate liability for any claim shall not exceed the fees you paid in the one (1) month preceding the act or omission giving rise to the claim.
• Nothing excludes or limits liability for death or personal injury caused by negligence, or for fraud.

11. Indemnity

You will indemnify and hold harmless TeachEdge.ai, its directors, employees and affiliates against claims, losses or costs (including reasonable legal fees) arising from:

• your use of the Service;
• your breach of these Terms;
• your infringement of third-party rights (including IP) in Submitted Content.

12. Data protection & privacy

TeachEdge.ai is a Data Controller for account data and a Data Processor for any personal data in Submitted Content. Processing is governed by the TeachEdge.ai Privacy Policy (GDPR-compliant) which forms part of these Terms.

13. Governing law & jurisdiction

These Terms are governed by the laws of England & Wales. The courts of England & Wales have exclusive jurisdiction over any dispute.